We scheduled a repair, had to cancel it. Reschedul...

We scheduled a repair, had to cancel it. Rescheduled and it rained and no one called or showed up. We had to call again on Monday and now they could not help up until this Thursday per my Husband. I called and cancelled it as we should not have to wait until Thursday. If you did not show or cancel then we should be first up on the list for the next business day not pushed out several more days. Since Diane left their office staff leave a lot to be desired. John Sr. has turned the Business over to John Jr. service has suffered under the new management. We have been with them since 2002, but, we have to seek new arrangements as I find their office staff is unable to prioritize customers.