B Free 2 Fly International

Review of Westin Long Beach

I wanted a quick get away for my birthday so I dec...

I wanted a quick get away for my birthday so I decided to book at the Long Beach Westin. I honestly can't say enough about the hotel, amenities and the staff. Gabby in particular made my birthday and quick get away most memorable. When I arrived I was on crutches, but the hotel staff took great care of me and even wheeled me to my suite....lol
What Gabby and the staff did not know about me was that that day even though it was my birthday, I had faced some other challenges before getting to the hotel. Gabby took care of me as did the staff assigned to me. My room and view was amazing. I slept so comfortably in the bed and appreciated the lavender oil to rub on your temples for a more relaxed sleep. After check out and my return home I didn't realize that I left a very precious piece of jewelry behind. In fact weeks later is when I noticed it missing. I called today and spoke with house keeping and they found my jewelry and kept it for my return! Now talk about integrity. From the time you pull up to the hotel until the time you are checking out, this hotel ambiance and the friendly/genuine staff just make your stay so much more memorable. I didn't want to leave! Thank you guys!