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Check in service was EXCELLENT! Came for my birthd...

Check in service was EXCELLENT! Came for my birthday weekend and Casharra did an amazing work checking us in and providing an excellent customer service. However, now; 06:13am we ve been having the alarm going on all night because the battery was low. We have called front desk and they sent engineering to replace the batteries. They came over around 6am and after they left alarm went on again. We were not able to sleep THE ENTIRE NIGHT. I think they have to make sure everything is working before checking-in guest to the rooms. I m giving an extra star just because our check in process was excellent. Hotel needs MAINTENANCE

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