I don t have any experience with their plumbing se...

I don t have any experience with their plumbing service but I do have experience with the people on the phone. We called because our plumbing was backed up. A technician called us back and was very short and rude. No customer service skills at all. He kept stressing the rates and then told me that he had no idea when they would be there. I understood that but he stressed it 4 or 5 Times. I felt like he treated me like an idiot and I didn t feel comfortable with them coming. We ended up calling another company and they were here within minutes. Train your techs on over the phone customer service. If they had been better on the phone we probably would have used this company.