Working in any form of sales or call centre enviro...

Working in any form of sales or call centre environment is, in my experience, always going to be fast paced & will require a lot of on the spot thinking / problem solving & of course, at times, hair pulling - IVE Fundraising is no different. What IS different though? The people, the culture & the support you receive, not just from management, but your peers. Never in my wildest of dreams would I have imagined walking around a call centre of 85+ staff & knowing each individuals name. I have been here five years now & IVE's (Pareto Phone from way back when) culture has continued to flourish, so much so, I view this place as my second home, & the (the better part of) my family.