J

Jonathan D'Antoni

4 years ago

I wish zero stars was an option for times like thi...

I wish zero stars was an option for times like this. We recently purchased our house to allow our college age kids to live in. They are new to the real world and the "regional manager, pacific NW" Michael Melgar attempted to gain access to the house as well as my social security number under completely false pretenses. He stated to my son that he was requested by our mortgage company to install a security system, and the cost of install and service was being paid by our mortgage company. When asked what mortgage company was paying he could not name the company. My son said that we weren't interested but if it is free, send the information to us so.we could review and schedule an appointment if it was legitimate. I'm sure you can guess we didn't get an email. He also said he needed to verify the owner of the house by using our social security number. I was stunned at this brazen attempt to steal our identity. He was very convincing to a college age kid, and it would have worked if I didn't own the house. After multiple attempts to reject the service, this individual continued to push and push to install. At one point said " you can cancel at any time with no penalty". But I thought the mortgage company was paying? After about an hour and still not able to gain access to my house or personal information, he left and we still have not received any information . Be very aware and do not let this man in your house and most definitely don't give him your social security number

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