mike E

Review of Young Subaru Co.

I've never actually left a review on anything befo...

I've never actually left a review on anything before but this seemed warranted. They are overpriced and incompetent. The sales force tries to rip you off. I went down to another Subaru in American Fork and bought the exact same car for $2500 less than Young would even offer. They literally called me while I was at the other dealership and once I mentioned the price they attempted to finally match it. I still turned them down and bought with much more ease from Doug Smith. So yeah I don't trust their sales force.

As for service, they are completely incompetent. I have taken my Subaru there twice and each time they have screwed it up. The first time it was to replace a linkage arm on the front right tire. After their "repair" I couldn't even make it past the first stop light before being forced to turn around and almost crash. I had the hold the wheel at a 45 degree angle to even go straight and while turning left the car would fight me. What a joke.

For some reason I still went back a year later to have my brakes replaced. I honestly didn't know this one could be screwed up. Somehow they installed it wrong and the brake on the front left was stuck on. The car wouldn't go above 60. Before I figured out what was going on, the drum had heated up so much you could feel heat radiating off the tire from a couple feet away. Luckily, it didn't cause and serious harm. Had to have the car towed back to the dealership.

I guess its my own fault. Fool me once, shame on you. Fool me twice...well lets just say there won't be a third.