Polina Paunova

Review of AFC Urgent Care Burlington

Made an appointment online, came in 15 minutes bef...

Made an appointment online, came in 15 minutes before appointment. On the board inside it said my name and that I needed to check in. After I checked in, the board said my wait time is 0 - 5 minutes. The next person s wait time was 5 - 10 minutes. (The woman at check in was pretty bitter). After about a 10 minute wait, they called in the person after me and my wait time on the board suddenly changed from 8 - 13 minutes. When I approached the bitter one, she ignorantly explained that it is what it is, this is how check ins translate onto the board , whatever that meant. After another 15 minutes, I was called in. The nurse took my vitals and then another wait began. I could hear the doctor in the rooms next to mine. It is now 5:30 (my appointment was at 4:30), and still no sign of the doctor. Can t wait to get their survey! Typed all this while waiting. Oh and I watched two episodes of Flip or Flop on HGTV so far.... the next one is about to start ...