My parents booked directly with this hotel with th...

My parents booked directly with this hotel with the express purpose of having a relaxing spa getaway following months of surgeries and stress. They booked months in advance for spa treatments and a mineral bath and soak. They traveled several hours to get there and spent the night with the treatments set for the next day. The morning of the treatments the hotel called their room to tell them their bookings were no longer available, defeating the purpose of their trip. They packed up and went home disappointed without any reconciliation from the hotel.
Basically even if you schedule far in advanced for this place, you aren t guaranteed spa treatments.