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The only reason why I'm rating it a 1/5 is because...

The only reason why I'm rating it a 1/5 is because the current management and maintence is great. Nice people and prompt.

My move in date was late August 2015 (that's what the leasing agreement stated). I came to Lubbock to move in and nothing was ready. My apartment reeked of cigarette, toilet was not clean, bathtub had dirt in it, the bed wasn't assembled, the kitchen was a mess, the sofas had cigarette burns in them and were dirty. I complained and they told me that that's what they call move in ready. I was not having it. I was annoyed and very upset and complained to their managers and assistants (who were of no help). I told them that they'd have to cancel my lease since I couldnt sleep there and had to stay with a friend for a couple of days. They didn't budge. It wasn't until my dad got on the phone with them and got an attorney involved that they decided to move me into another unit - 3 days after I was scheduled to move in. The new unit was okay...not completely clean but they immediately had someone to take care of it by the end of that day. I told them that to make up for them not keeping their end of the lease, they need to subsidize my rent. They credited my account $35 for the month of August for leather furniture that I didn't even agree to in my lease.

Gates were broken for months and I called the front office in the fall semester to ask when they were going to get fixed. They told me that they're working on it (I didn't know it takes 5 months to get gates working again). Currently the entrance gates are broken. There are potholes at the gates which is annoying so I exit through the entrance. Break ins occurred here last semester quite frequently for student housing.

The apartments are bleh. Not worth the money they charge considering that the unit set up is the worst I've ever seen. There's a bedroom next to the main entrance of the unit and the window is placed on the side so you can see the door. I've had instances where random people have approached the door while my blinds were open - I didn't like that and felt a bit violated. The walls are extemely thin - it doesn't even make sense how an apartment can have walls so thin - it's like they don't even exist. I can hear my upstairs neighbor talking, having sex, watching tv, alarm going off, walking, dropping stuff, opening his closet, using the bathroom, and taking a shower and singing while doing so. I can hear my roommate in her room when her and my door are closed and when she's in the kitchen - I hear every little thing. It's ridiculous. I don't need to hear anything at all in my apartment but I do.

I don't know if they take roommate matching seriously, but they didn't with me, especially when it came to subleasing apartments. There is also always dog feces in the grass - it's so disgusting.

From the day I moved in, I have recorded everything (pictures, videos) that has happened that I didn't partake in so they won't have a right charge me anything when I leave. If you're hell bent on staying here, I would record everything that you didn't break, mess with (in your bedroom, bathroom, living room, kitchen, patio, storage, etc)- even if your roommates did it. Be sure to document everything as they happen and email them. Email them repeatedly with proof of things not being as they were when you moved in about once a month so they can have record of it (and cc someone you trust).

I would avoid this place at all costs unless you live on the top floor and don't mind hearing people's business. You can find better places to stay. Trust me.

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