Shannon Albright

Review of Grubbs Nissan

My experience at Grubbs Nissan in Bedford was wond...

My experience at Grubbs Nissan in Bedford was wonderful. My salesperson was upfront with all my options. Of course, my eyes were bigger than my wallet, but Noel Brooks found me a great option to feed my appetite and wallet. He walked me through the whole process with a trade-in and the purchasing of a New 2018 Nissan Rouge. They have insurance agents right on the spot, and the Tu Nguyen and finance department was very helpful and patient explaining the financing of my new vehicle. Noel even walked me through the safety options on the SUV and also set up my phone to the Vehicle. Although the services department was close, I did receive an in-depth tour of the service area. All the staff was quite friendly. Overall my experience was wonderful, lets hope when I take it in for service I will have the same experience. Highly recommended Grubbs Nissan in Bedford ( Ask for Mr. Brooks). To be continued... I had an accident so I needed to replace the car I just bought. This time Swann was my sales person. I did know what to expect but he totally took care of me from start to finish. He explained how the gap Ins would work and that I didn t need to wait for it to be finalized before I got a car. I wanted a lower note, he managed that! Also, I was able to get the special color I wanted with leather seat. What a great experience. Both times!!!!