My mother was admitted through the trauma center a...

My mother was admitted through the trauma center at Albany Medical Center on June 21, 2018 for a broken orbital bone and nose fracture. Everything was going well until she went to an inpatient room.
After several requests to give my mother her hydrocortisone for Addison's disease and explaining how important it was, she became unresponsive because they did not give it to her in time. She also should have had an IV for hydration that was delayed well beyond a reasonable time.
I am giving one star because the trauma team were great, but what good is that if you get to the floor and aren't given your life saving medication and hydration after a tramatic facial injury. If you choose to go here you must advocate for the patient and bump yourself up the supervisor ladder till you get what you want. In our case it was too late, she became unresponsive. She is alive and doing well only because of my sisters not the hospital.