Dawn H

Review of Heathman Hotel Portland

We arrived at 3:45pm and had to wait an additional...

We arrived at 3:45pm and had to wait an additional 45 mins for our room to be ready. We sat in the lobby waiting while someone needed to "inspect" the room. When we arrived in the room it was spacious and nice decor. I found someone elses hair in the bathroom on a shelf and my daughter complained of 2 small bug bites the next morning after staying in the hideabed. We the scoured the room for bed bugs to make sure that we would not be taking them home.
At check out we had our car called for and again waited 35 minutes in the lobby for our car to arrive. We were given excuses that we were leaving as a large influx of high tea customers were arriving. I would think it may be better to change the check out time to noon if this is an issue of timing.
I would not stay here again since there are dozens of options in downtown Portland.