I backed into a tree and smashed my Range Rover's ...

I backed into a tree and smashed my Range Rover's left tail light and it's housing and some of the steel around it. I called my husband to tell him and he told me to call WFAB immediately. Within the hour I was there and Jim Cooper was having a look. He told me to call my insurance carrier (we had considered paying out of pocket to avoid an insurance claim but it ended up being much more expensive than we thought) so I did. Within the week my RR was there and they told me it would be a couple of weeks. We figured a couple would end up being at least three weeks and I settled in with a rental car to wait. I told them at WFAB that I was a real estate agent and my car showed my success - it was important to me to get it back as quickly as possible. I immediately began receiving the email updates with photos of the progress. Then after only 11 days Mark called me to say that my RR was almost done - they just needed me to poke my insurance company one final time to come look. I did and picked it up yesterday morning which ended up being only 12 days after dropping it off. They were so professional and customer service focused. This wasn't our first experience with them (my husband remembered how great they were when his BMW was there being repaired a half-dozen years earlier - which was why we called them again) and they were consistently incredibly helpful and so great to deal with. Every single person I spoke to at this company this entire time was so helpful, so kind and understanding (I constantly stressed how much I needed my car back as soon as possible), communicative and when we got the car back it was perfect. So dealing with accident repairs is one of those life experiences no one likes, but using WFAB made it a piece of cake to get through. I would recommend them to anyone and will use them always if I ever need to.