I drove 40 minutes to try jump and shout for the f...

I drove 40 minutes to try jump and shout for the first time today with my two kids, I packed lunches for our family. We played and when my kids got hungry we opened up our packed lunches. We were then quickly scolded and told that there is no outside food allowed.

We then packed up our lunches and left earlier because my kids were hungry and there we no lunch options for sale, there were only snacks.

There are a lot of places like this in the Akron/Cleveland area, and never have our packed lunch been an issue before.

I suggest putting no outside food CLEARLY on the website for people like myself. No where on the website does it say anything about outside food not being allowed.

It s a nice clean place, but this was a frustrating experience. Its sad our first experience went like this. Between the drive, price of admission, and having to then purchase lunches we won t be returning.

10/25/18
After this review they then added no food to the website! Also I m sorry you feel this way
Professional response, speaks for it s self, glad you as the reader can see all of these interactions. They truly need a lesson in customer service.