J

I have always dreamed of staying at the famous Cae...

I have always dreamed of staying at the famous Caesar Palace. However I was a bit disappointed on the rooms. The view was beautiful as we had a view of the pool. Staff is very friendly and the resort itself is amazing. But again the room was very disappointed. Missing light bulbs, broken tv in bathroom, phones don't work unless on speaker, carpets dirty, The mini bar was suppose to be locked but it was open a bit when we got there so I opened it to find someone else's Starbucks cup, and missing alcohol. Meaning they never cleaned the bar out. The hotel hallway smells horrible. When I Called about mini bar they said there should be nothing in there to begin with and that i wouldn't be charged for it. I went down next day to make sure my account was noted and it wasn't so the guy noted my account. I asked them to come fix it since the mini bar would not close properly and they couldn't because of Covid they can't enter the rooms. The day I go to check out i have fees because the mini bar is off from there end after I called and came down about it. They did fix it but it was annoying to repeat myself. Today I look at my receipt and I was charged for something else by mistake. It was overall ok.

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