The location is great. It is not too far from the ...

The location is great. It is not too far from the airport or the city. The landscape is designed very well, taking advantage of the natural features. The overall architecture of the hotel is also not bad, however some rooms are way too far from the elevator and the lobby.

The rooms on the lower floors are very dark which makes them cooler which is good but also depressing.

The overall cleanliness is good. You can see that the hotel is being maintained well for the most parts.

The restaurants are well managed and the food is above average.

The pool side service is good however some of the weekend staff which I assume more experienced are intentionally avoiding cleaning up after the service, awaiting less experienced staff to do so. I asked several times to have dishes to be removed that was left by my pool neighbors, it took 2 hours for them to remove, attracting flies all over. During this time, the staff passed by it more than 30 times.

Shower heads need to be replaced. Some rooms have a musty smell.

Overall, I would rate this hotel 3.5 and it could rate 5 star with very minimal improvements.