From the moment we checked into this hotel it was ...

From the moment we checked into this hotel it was a nightmare. We booked suites and when we arrived at the hotel we were told they were overbooked and they would upgrade us to a suite with a jacuzzi on the balcony(big deal). It took the front desk over an hour to try to pull up our reservation finally. When we went to the rooms they looked nothing like the pictures online and most definitely were not my idea of a suite. I guess they call them suites because they have a kitchen you won t use and a pull out couch. The beach is horrible, chairs are broken and run down. The crowd that this hotel attracts is not a good one. I cannot believe the amount of money they charge for this dump. I won t ever go back. The only reason I was staying here is because the Ritz is closed and I was told this was a fine alternative. Boy was I wrong.