Moving in and living at the Marquee was easy for m...

Moving in and living at the Marquee was easy for my son and me as a parent. Moving out, with the understanding that COVID-19 drove everyone out, was another. I actually called to inform the management that my son would not be returning or renewing his lease. I also advised we would be paying out the remainder of the contract and that they had our permission and if they wanted in writing to access the unit anytime before the end as he and his roommate had already moved out. Well, they were hard charging, threatening, using words like "skipping". I took a great deal of time, patience and repetition to reiterate WE ARE PAYING OUT THE FULL CONTRACT! We also advised that keys were lost and to charge us. This was three months ago. They called two days ago about the keys. I again reminded them they just need to bill it and that I had checked the portal every time we paid the monthly contract lease amount and had not yet seen it. Today brought an email with invoice attached and advising they were suspending their collection turnover but that if we did not comply when things returned to normal, we would be referred to collections. I calmly suggested they review Florida and Uniform Commercial codes. The heavy handedness during a pandemic which affected everyone with a client who stated from the outset they would pay out the agreement as we understand they are running a business with employees that need to be paid, was just plain unprofessional and stupid! They caused stress and aggravation where there didn't need to be any and left a real sour taste. Lessons learned, contractor beware!