we arrived at this hotel around 2pm and the manage...

we arrived at this hotel around 2pm and the manager wouldn't let us check in early... We called and asked as it was a long flight and they stated it shouldn't be a issue. Then during our stay the power was out one night as they " had to complete work" they offered to move us for the night which was a joke... They also nickle and dime you for EVEYTHING! we disputed our charge for $110.00 for use of paddle boards we couldn't use because the water was choppy. At the end of the day please stay somewhere else this company doesn't value customers and families... The cost to what you get is horrible. our stay was a little over 6k for 8 days. then they charge you for beach chairs... really stay away.