This is an awful business and I'm surprised it's s...

This is an awful business and I'm surprised it's still up and running. I ordered an iPhone 7 Plus almost a month ago and they told me it would be delivered within 7-10 working days. 10 working days passed so I emailed them and they said the phone did not pass quality control tests, which sounded like an excuse to me, and that my phone would be with me by mid-week. Two weeks later and still no phone. I've asked for a refund but by reading the views, I probably won't get that either. Horrible business and horrible customer service. DO NOT BUY FROM HERE.