No in-room complimentary coffee. Service staff is...

No in-room complimentary coffee. Service staff is average. Housekeeping is inconsistent with restocking supplies. The toilet roll was broken for my entire 6 night stay and was never addressed. Their is a very weird smell near the elevators of the Palace Tower. The bar poolside service takes forever. The Casino is confusing to learn the layout.

The Palace Tower rooms are convenient for the convention center. The food service and quality at the convention was excellent.