eileen m

Review of Spring Hill Health and Rehabil...

This is now referred to, by me and anyone who I kn...

This is now referred to, by me and anyone who I know, as Spring Hill Health and NIGHTMARE!! My mother was verbally abused by a Physical Therapist there, and I was told she was fired on the spot, but found out, when I talked with the state agency ACHA, that was a lie. My mother was abused and neglected by the rest of the staff except for a tech named Too, who went above and beyond for my mother.
Even after NUMEROUS requests to speak to administration or the director, no one has yet to even give me a phone call. The last encounter there was with a nurse, who refused to give her name, but told me "I am not her nurse", when I was telling her my mother had severe abdominal pain. I told her I was going to call 911 if she didn't do something, and her response was "do what you gotta do". She would have died in there if I didn't 911 her out of there. I wouldn't send my worst enemy there. This is a FOR PROFIT business, and you can certainly tell they are trying to cut corners and save a buck. Every doctor and everyone at Oak Hill hospital agreed that this place is the worst of the worst, and NONE of them would send a loved one there. I will be following up with a report and complaint to the state agency ACHA and possibly an attorney, I agree with another reviewer, god help you if its nights, weekends or change of shift time. I am sure I will get a cut and paste response for me to call a management number, there is no such thing, I asked to speak to someone in management numerous times while there, and there is no one that responded.