Aine Mason

Review of hoppa

Just returned from holidays. I had booked and Paid...

Just returned from holidays. I had booked and Paid in advance for Hoppa to collect my family and I when we arrived in Miami Saturday the 12th of March. Terrible terrible service. Would not recommend at all. We were met by a girl called Beatrice in the airport and brought outside the airport to be told actually somebody cancelled your reservation. You need to just go and get a taxi!!! My family was exhausted, after a long haul flight. Nobody would help us. We have complained to Hoppa and still nothing except to be told they are investigating it??? This was over a week ago. Shocking shocking service. I strongly recommend you avoid this terrible company as you do not 'Arrive Happy'. Awful service.