C

Read the fine print, what you are sold is not what...

Read the fine print, what you are sold is not what you may be expecting. Had ADT before and was fully covered all windows, doors, fire and glass breakage in every room but older equipment and pads. I told the rep, he said that it would be seamless and cost no money **if they could use the existing system** and usually ADT was a system they could use. Long story short - was not seamless - intro package did not cover all the equipment by far, no fire, no breakage, not even half the windows and doors AND they could not use ADT system. Did not find this out until second visit since on first visit installer realized what was up from my conversation, and said he had to have his supervisor take a look. So, the move cost me over $ 700, since by the time it was all laid out, 3 months had gone by and the *5 year contract* until 2019 was in. In their favor, supervisor gave me a 2 x 1 deal on the additional equipment, otherwise it would have cost me almost $ 1500.

As far as the equipment is concerned, the batteries have to be changed all the time on the door lock and window and door sensors, so have to have to longest working batteries. The panel works great and when have an alarm they call right away. I give 3 stars because of the initial not so upfront sale, which is my bad also for not reading the real fine print and going with a salesperson's word, and for the constant maintenance on the equipment.

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