Evelyn Blake

Review of Octavia Housing

I absolutely love this housing trust and all the w...

I absolutely love this housing trust and all the workers

I find them so helpful, wether I'm on the phone / home visits/ repairs/ general help .. but as today proved their empathy is outstanding .

Finding myself in a 'tricky' financial situation ( benefit delays) I had to get a foodbank voucher from them ..

I wasn't made to feel embarrassed by this predicament I unfortunately found myself in .. on the contrary - I was greeted at the desk by a beautiful young black woman who couldn't have been more helpful.. whilst there I picked up some very useful leaflets on forthcoming events and housing problems that might arise ( who to contact etc)

But what really made my day was Alexi Jones who gave me the food voucher with a big smile and accepted a hug of gratitude from me .. Nyan -and Liz were the other members of staff who made me feel very welcome indeed ,,

THANKYOU Octavia for being my landlord for SO long - approx 12 (?) years and hiring such a great team ,,

If I've got the names wrong - I apologise as I suffer from short term memory loss ,,,

I honestly don't know how I'd have got through until my next benefit pay day without this help