I read all the positive reviews (Wirecutter, the m...

I read all the positive reviews (Wirecutter, the most obvious one) and this sounded like the desk to have. Then the desk arrived and I didn't notice the gash in the front of the box until I flipped over an assembled table. I was horrified to see the damage to the table top. So then I read all the negative reviews and was really worried about dealing with Uplift's customer service. I couldn't have been more wrong. I reached customer service and dealt with Jackson who rectified the situation immediately, without any hassle at all. I mean, Jackson made the replacement process so simple. I was so pleased because this desk is as awesome as the reviews state. It's solid. The programmable height adjustments are amazing. The desktop (bamboo) is so comfortable to work on. I'm extremely pleased with the product and the outstanding service.