D

It saddens me that I have to leave this review how...

It saddens me that I have to leave this review however I would first like to say that Loni and Jacob were awesome!!! I went in to get an oil change. Once my car was ready, I went back to the service counter to wait for my attendant. I was the only one in there at the time, standing waiting, looking confused and then Mr. Tom came out to get a paper off the printer. Another customer came in who happened to be waiting for the same attendant. As we both waited, Mr. Tom began to only assist the other customer. Mr. Tom never acknowledged me and it hurt especially since I was there first and had been waiting longer. I don't want to believe it was a race thing however this is America and racism does exists. Maybe had I been white Mr. Tom would have acknowledged me with a simple "one moment" or something? Again, although Jacob and Loni tried to smooth things over after the ordeal because I mentioned it to them, it does not sit right with me and should not be acceptable when you are in the service industry. Every customer should get the same level of respect. In light of this, I will never come here again and will let family and friends know not to either. THIS HAS TO STOP!!!

Comments:

No comments