I always get top notch service from Tony, Josh and...

I always get top notch service from Tony, Josh and Steven (and all of the rest of the crew) at Vickar Mitsubishi. I had an issue with my Hand-free system and it was not easy to resolve, so it took a few days to fix. They offered to give me a courtesy car or drive me anywhere I needed to be. They resolved the issue and Josh kept me informed every step of the way. Tony (the Manager) even walked me out to my car to test it and make sure that it worked with my phone. The ownership he took in helping resolve my issue was exceptional. I was so happy with their service I went and dropped off donuts to say thank you.

They consistently exceed my service expectations. Every time I come in for an oil change Josh and Steven take great care of me. They are cheerful and remember personal details from previous conversations . The last time I brought my car in for an oil change, I was leaving work to get back to the dealership, but my parkade had a mechanical issue with their door causing me to be late. I phoned the dealership and spoke with Steven. I told him I didn t think I could make it on time before the dealership closed, and was it possible to leave my keys in the car and let me pay over the phone? Instead, he told me Don t worry. Take your time. Drive safe. I ll stay until you get here. They are an awesome dealership and I would highly recommend them.