Chris Sanborne

Review of Niles Sales and Service, Inc.

Would not accept a lease return because of limited...

Would not accept a lease return because of limited space it would not be fair to them to take my car for a few days until a car hauler could bring it up to the mainland. Manager suggested that perhaps if I had purchased or leased a new car with them then they would have taken it.

Edit: response: I understand your position but that does not excuse bad manners. The proper response would have been to assist in finding a location on the mainland or to have been helpful in any manner whatsoever. Not to sit there in silence until I left or to suggest that I talk to the ford dealership to return a chevy lease which your employees knew was not a possibility. I understand irma damaged your garage about 10months ago, but that does not make it a shield to poor management and customer service. Just thank your lucky stars theres no other gmc dealership in the keys. Good luck with the hurricane recovery.