Chris Cullum

Review of Grubbs Nissan

I brought my 2017 pathfinder in to have the radio ...

I brought my 2017 pathfinder in to have the radio firmware updated. I printed out the tech service bulletin and provided it to the service advisor. Come to find out there was a recall and they would provide me with a loaner. Pick up my vehicle the next day only to find out the main reason I brought it in wasn't done. Very unhappy with the way it was handled. It's like I wasn't even listened to by the service advisor. I appreciate the way they handled the recall.