Clara Mel B

Review of DRC Embassy

I rarely write reviews but I was so puzzled that I...

I rarely write reviews but I was so puzzled that I felt the need to write one.
I am giving one star because unlike other people, someone actually picked up the phone. No worries, I ve had my share of them not answering my calls and I m sure it s a good thing because the lady who picked up the phone infuriated me. Yes, they pick up the phone when they feel like it and when they do, you would wish they never did.

I seriously can t believe how rude the lady was. Not only she didn t introduce herself (this is the second time) but also the way she was answering seemed like she doesn t know what she s doing and that I was bothering her.
She first told me Maybe to an important matter and I was in disbelief so I repeated Maybe? Then added Or you don t know because I need a serious answer.
From then she started acting as if she doesn t understand what I was talking about and instead of transferring me to someone who can help, she stayed on the line.
Also, I asked to make an appointment since I live far from DC and she refused. She didn t say she couldn t do that but she openly refused to schedule my appointment.
These aren t the only things that happened but the ones that didn t make sense to me.

So, good luck to all of you trying to get them to pick up the phone.
And to the embassy, it would be great to look at all the complaints and do something about it.

P.S. For those of you who aren t sure whether or not you can make an appointment, you sure can because I ve done it before with another woman.

Sincerely,

Clara