Claudio Ippolito

Review of Riu Grand Palace Maspalomas Ho...

Very friendly and helpful staff, who answered in S...

Very friendly and helpful staff, who answered in Spanish, English and German. We never had the feeling that there were problems or that the staff was overwhelmed. Very pleasant.

You can clearly see that the hotel equipment was modern 10-15 years ago. In my opinion, a renovation would be appropriate in the next few years, although this should be seen more as an improvement than as a criticism.
I like the outside area very much. The landscape is lovingly designed and with palm trees in the hotel garden and the dunes plus the Atlantic Ocean in the background, you always have a great view.
With otherwise clean rooms and a very varied breakfast (we only had breakfast included) I felt comfortable at all times and enjoyed my vacation.