Martin Hoisington

Review of Peerless-AV

I am in the process of a horrible experience with ...

I am in the process of a horrible experience with their parts department. I recived a detailed quote with the parts needed, one small error in it which is no big deal. I send a response to resolve it and they redo the whole quote into two packages, seemed fishy but I went with their expertise. I recived the product and there is a part missing, I call them up and they tell me there is nothing they can do that part is no longer in production. Why would they sell me useless parts then if the main part is no longer in production, inward very clear i needed all of them and they made me feel like they were just making a sell. Now I'm in the return process and they want me to pay for shipping on these two packages I recived under all these false pretenses shelling out more money for products that were mis-sold to me. I hope no one else has to experience what i have gone through with this company.