I purchased a brand new Dell Laptop computer from ...

I purchased a brand new Dell Laptop computer from them with a one year warranty last summer. This computer was defective from almost the beginning with blue screen events occurring even several times a day. It has been a year battle with them and the computer still does not work. They blamed Dell. I was lied to and treated in a dismissive manner. I insisted it was a hardware problem and they stated it was a software problem. I was right. Would never go back there again!!! Very poor customer service.