Atrocious company. Ordered two weeks ago and still...

Atrocious company. Ordered two weeks ago and still nothing, contacted customer service to be told they were having a problem with quality control and my order is due to be dispatched between the end of next week (whatever that means). I then asked for a refund and was told its a 14 WORKING day wait for refund. Nothing "QUICK mobile fix" about them... AVOID AVOID AVOID