Jessica Kincaid Review of Pearson Ford
I made the mistake of purchasing a vehicle from he...
I made the mistake of purchasing a vehicle from here and have been plagued with nothing but problems since. As a first time buyer, I expected more transparency and forthrightness, even when purchasing an older used vehicle. My expectations of Pearson Ford was that even their used cars would be at least in good serviceable condition. I was extremely pressured into buying the worst mistake of my life.
Instead here is what I found instead:
1.) 2 weeks after purchase, the entire accessory drive belt system of the vehicle had to be replaced because it was so worn that the belts were splitting. The belts were obviously coated with some sort of soap/grease that was used to disguise the deficiency in the vehicle at the time of purchase. Total cost $200.
2.) The transmission fluid in the vehicle was pitch black and tarry. It required 4 flushes before it would run clean. $150.
3.) 6 months from the date of purchase, an ignition coil and timing belt in the engine failed. $1250
4.) The turn signal system hyperblinks, and the left front turn signal died 3 weeks after purchase due to the removal of a factory part by the previous owner (I am assuming) and replacement with a pair of non insulated electrical spade connectors. I still have not been able to afford a repair for this problem which at minimum will cost $400.
5.) I am currently now experiencing a loud squeal coming from the back end, which it still in the process of being diagnosed. I pray to god it's something cheap this time.
6.) The windshield cracked across the entire bottom of the vehicle overnight one day due what I can only assume was a rapid temperature change.
7.) I have just received a recall for this vehicle concerning the back rack used to mount the spare tire, which has the potential to rust and corrode and fall off, potentially while driving, having the potential to cause serious injury. No repairs are being offered for it.
8.) The bed liner in the vehicle is horrible, and holds water in it for days at time after a rain storm, even with the tailgate dropped. I am extremely concerned about the life expectancy of my bed due to rust.
Although I had an excellent credit rating, I was not given a reasonable interest rate because I was a "first time buyer." I am stuck with a pile of junk that only values half of what I paid for it. To make matters more interesting, I posted a review on another site 2 days ago, only to find that somehow, it disappeared. To make matters more interesting, even though I chose to remain anonymous, I was contacted by the Pearson Ford today in regards to my review on there, along with an inquiry as to why they were never contacted about these problems.
I actually find this a little creepy and unnerving. I chose not to go back to the dealer to fix these problems because I was so badly ripped off in the beginning that my mistrust of this place is probably something that will never be fixed. I was advised by the certified mechanics that did the repairs to my vehicle to avoid the place that sold me this pile of junk like the plague. I will take my excellent credit rating and on time payments to someplace that is willing to work with me and sell me a quality vehicle next time.
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