shadi aboudi

Review of Fletcher Jones Mercedes Benz C...

This is THE worst experience of buying a car in my...

This is THE worst experience of buying a car in my life. I live in Indianapolis and was visiting town, find the GLA on line. Visited the dealership and bought the car, paid 2K and signed all the paper, I told the salesman that I am going to leave the car and come back after 2 weeks to pick up the car, he was suppose to get the second key and set up the app for the remote start. After 2 weeks came back, called the morning off so the car will be ready. After waiting for 2 hours, they told me the key is not ready and they will fedex it to me and they will set the app as well after 2 days. After 2 weeks called because nothing was done, and told the same. Went to register the car in Indiana and they forget to give me the forms I need so I could not register. Again yesterday called about the keys and app, they were able to set the app, but told I need to go to the dealership for the keys and I live 3 hours away. today is Oct 22, 5 weeks after get the car and pain the down payment and about to pay the first payment and still need the papers register the car. I bought range rover from Cincinnati and had no problem, bought MB from Indianapolis and many cars with no issues. I will NEVER go back to this place, but I still need to register my car so I can drive it 5 weeks after I bought it!!!!!!!