T

T Martinez

4 years ago

I would give NO star rating on Dec 24 2017, We had...

I would give NO star rating on Dec 24 2017, We had to call 911 to my Mom's residence the first responders dragged my Mom from her bedroom to the dining room floor snapping her neck...they took her to this hospital only to treat my 73 yr old like a drug addict she had medical issues and was prescribed her meds and did not abuse them. When she came too she just kept saying her neck hurt they just ignored her crys for help! Not once did they put a neck brace on. Their MRI machine was broken and they were waiting for a part she kept telling the incompetent Drs and RNs that her neck hurt and that she couldnt move her legs and arms (Dec 23rd she had full use of her arms and legs)by the 2nd day we requested she be transferred to Banner Baywood they told us we would have to be responsible for trsnsport. With her not being able to walk we were at their mercy! On the 5th day they got the part snd and completed the MRI only to rush her and transport her to Phoenix Barrow Institute for the past 5 days she layed there with no circulation or oxygen getting to her spine..slowly her spine died therefor she went under emergency surgery only to find out that she was completely paralyzed from the neck down!! Now if this POS hospital would have transferred her to another hospital she would have had a better chance of recovering from this injury. We went thru Hell with recovery they shipped her to a so call Hospital within St Lukes for 3months she was on a tracheotomy and feeding tube she then was sent to a Rehabilitation Center which is no more than a Nursing home after 5 agonizing months. I brought my Mom home I did my best to care for her only to loose her 4 months later!! Now my Mom's death will not be able to hold the responsible parties accountable because our lawyers said when she passed her pain and suffering went with her. I hate 911 I hate the firemen who were called to my mom's home and this hospital for not doing their jobs!! I just wonder how many others have been affected by their negligence. I pray this never happens to another. It is Hell watching your Mom slowly dying...I will never be the same!!
Sincerely
A heartbroken daughter in Mesa

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