Upon Check-in my card was declined even though it ...

Upon Check-in my card was declined even though it was authorized for the payment amount. Trying my card again several times was unsuccessful because the authorized amount was held on the card account. There arw up charges for more than 2 people but when we asked for an extra blanket set they claimed to be out of blankets. The next day they brought two very worn felt blankets with holes in them. The gym usage fee is greater than any gym I have been to before, the wifi is almost 20/night, there is a fee to hold your bag if you check out early and fly out later in the day. The next day I left a message at 11am asking why there was still a hold on the room total on my card even though they said it was declined and we paid the room total in full using another card. I didn't receive a call back until 3pm, and it was someone who I could not understand who asked me to repeat everything from the message, they said they would look into it. That was yesterday. I would stay clear of this "4-star" hotel