Mark Solberg

Review of Genz-Ryan

Great customer service, they kept me informed thro...

Great customer service, they kept me informed throughout the very cold, backlogged day. They were swamped with furnace calls all day due to the bitter cold weather, but they came as promised on a Friday evening. Billy's work was very thorough and complete and he took the time to explain everything he found and everything he did, despite the fact that he knew he had another service call waiting. His fix was solid and the repair prices were very reasonable. I would not hesitate to call them for service again. They have a very professional team.