Bibi Persaud

Review of Lexus of Richmond Hill

After visiting six car dealership one salesman app...

After visiting six car dealership one salesman approached me and showed very little interest in selling me a car. I do not know if it's the way I dressed reflect my demeanour or I give them the impression that I cannot afford to purchase a car. Being ignored over and over again made me very uncomfortable.
Now I decided to pursue a different angle. I used the website, knowing that I cannot be judged.
AFTER CHECKING A FEW WEBSITES I NOTICED A CAR ON THE RICHMOND HILL LEXUS WEBSITE THAT INTEREST ME. I CALLED AND WAS FORWARDED TO MR. AMAR VERMA WHO IMMEDIATELY INVITED ME TO VISIT THE DEALERSHIP AND SAID THAT HE WILL FIND ME A CAR IF I DO NOT LIKE THE ONE ON THE LOT.
I ARRIVED AT THE RICHMOND HILL DEALERSHIP THE NEXT DAY AND WAS WELCOMED AND INTRODUCED TO OTHER SALES MEN AND MANAGER OF THAT DEPT. BY MR. AMAR AND WAS ALSO OFFERED COFFEE BEFORE HE TOOK ME TO SEE THE CAR. UNFORTUNATELY, THE CAR LACKED A FEW FEATURES THAT I WAS LOOKING FOR.
MR AMAR PROMISED TO FIND A CAR TO MY LIKING, NOW THAT HE KNOWS THE DETAILS, AND NOT EVEN TRY TO CONVINCE ME TO PURCHACE THE CAR ON THE LOT. I LIVE IN STONEY CREEK, OVER AN HOUR DRIVE FROM THE DEALERSHIP, AND AMAR OFFERED TO PAY FOR MY GAS AND TAKE MY WIFE AND I TO DINNER FOR THE INCONVENIENCE. I FEEL LKE FAMILY IN HIS PRESENCE.
AFTER TWO WEEKS I RECEIVED A CALL AND AND HE SAID THAT HE HAS A SUV WITH ALL THE OPTIONS I REQUESTED AND, IN ADDITION, VERY LOW MILAGE.I PURCHASED THIS CAR AFTER TAKING IT FOR A TEST DRIVE. MY WIFE ALSO LOVE THE SUV. NOW, I HAD TO PICK-UP THE CAR THE FOLLOWING WEEK. HE TOOK ME DOWNSTAIRS AND INTRODUCED ME TO THE DETAILING STAFF. HIS CONFIDENCE IN HIS CO-WORKER WAS AMAZING FOR AFTER SEEING ME THE DETAILING STAFF WILL MAKE AN EXRA EFFORT IN PREPARING THE SUV.
I COLLECTED THE SUV ON SCHEDULE AND VERY SATISFIED WITH THE SUV AND THE TREATMENT I RECEIVED FROM MR. AMAR VERMA AND HIS CO-WORKER.
MR VERMA LISTENED TO WHAT I REQUESTED AND NEVER TRIED TO CONVINCE ME OTHERWISE.
HE IS VERY COURTEOUS, UNDERSTANDING AND VERY FAMILY ORIENTED. I WILL RECOMMEND HIM TO MY FRIENDS AND MY FAMILY.
I LOVE THIS GUY.

SHRIDAT PERSAUD