David Corcos

Review of Hopper

I first thought Hopper was cool - helped me find a...

I first thought Hopper was cool - helped me find a solid deal for an Italy trip. That trip happened to fall right in the epicenter of Covid-19. The respectable AIRLINES involved gave me instant and FULL refunds, obviously, which we appreciated.

Hopper on the other hand - gave me absolutely no refund for their travel insurance , or cancel for any reason fees . Absolutely ridiculous, unprofessional, and plain wrong during a global and unprecedented pandemic that no one expected or could have ever predicted. Not to mention, they didn t respond to my customer support messages until 29 days after the trip was supposed to start, which provided no support whatsoever.

I m sure they ll be losing a literal TON of business after this, so rather then extend the length of this review, I ll just happily let them dig their own grave.

Do yourself a favor and go airline-direct.