Don't pay for the vacation package! Unbeknownst to...

Don't pay for the vacation package! Unbeknownst to us, Disney uses third party Ernst the customer support is poorly trained. In addition, they have no control over what three airlines decides to do.

We had two little kids and made our reservations many months ahead just to make sure we were able to selects next to our kids. We had email confirmation of our reserved airline seats but when 24 hour check-in was available, our reserved seats were no longer available and worse, they scattered my family members every where but next to each other.

My young kids were seated by themselves as well as my wife and I. I called up Disney to request to resolve this and all they can say is, it's out of their control and that I have to call up the airline to see if they can change seats back to how we had original made reservation for.

What's the point of paying Disney for s FAMILY vacation package when they don't even control or have an arrangement with the airline to honor their reservations. You can't decide to change seat arrangements around and have young children seated by themselves for a 5-hour flight; idiotic.

This ruin our family vacation.