Rothschild Dort

Review of USF bookstore

Although their staff is nice they have no clue wha...

Although their staff is nice they have no clue what they re doing or talking about for that matter. Their website clearly stated that caps and gowns would be available for pickup beginning November 26th. Yesterday morning at 8am I was told by Ivy that I couldn t purchase a gown because I didn t preorder and would have to come back (today)... but I was told that I could purchase a cap and tassel (WEIRD)... and would only be charged $44.75 (another employee Priyanka told me this) for the gown whenever I came back as the cap and tassel together were $20.25 and the set all together is $65.00. I purchased the cap and tassel because I needed to ship the cap out to my sister ASAP as she plans on decorating it. Around noon I receive an email that caps AND gowns are available for pickup AND purchase and my friends are telling me the same thing. I m not sure where the confusion came from but held out on shipping it out to my sister and decided I would return today because I had a STRONG feeling if I didn t have the cap and tassel with me I would have ended up paying WAY more and they would not have honored the $44.75 that I was quoted. To top it all off the girl processing my refund could barely do that right. Go Bulls!