Started to use this app and I was liking it but no...

Started to use this app and I was liking it but now they have shut down my credit card for no dang reason
Maybe because I canceled out on a trip because I did not like the host the week before maybe that's it I do not know customer service is pretty sorry in the sense that they will not let things go and let me use my card it's a shame because by the time you get to where you need to go hotels are full or too pricey at this point so I had to stay in my truck over a weekend because they had shut down my card this is so stupid so if you're someone that is trying to use your card credit card beware if you're a member pan a nice price for your membership here beware because you're losing customers by the way they handled the credit card thing