J

Jen Tuck

3 years ago

I should of checked the YELP REVIEWS !!!!!! ugh

I should of checked the YELP REVIEWS !!!!!! ugh

I loved this facility until I met some of the owners behind scenes. At a holiday party the kids were having I came to pick up both of my kids and the owner was there in the lobby directing traffic. I told them when I registered my children (two) I said it is so important that I be able to go to the infant room meet the teacher and engage about the baby. The tour was nice but it is important to question why part of the registration process isn't meeting the staff. The day of the holiday party the owner shouted "I do not care who gave you permission to get escorted to the infant room for your child, but I am the owner and I am saying absolutely not, please step back behind the line and wait till they bring your child to the front". All of this was after I waited 15 minutes for both children because of the holiday party for parents and children!!!!! I have never been spoken to in such a disgusting manner, all for asking to go see my baby. Other staff called later to apologize on his behalf but this a man around my kids. So if you are ok with an escort bringing your child to you and this nasty owner that is only there when something goes wrong go for it. I should of been told I can go to the back ONLY WHEN THE OWNER IS NOT PRESENT. On a regular day I made it to the secret caves of little sponges but this day was awful.

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