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Peter Rocco

3 years ago

We paid $900 (after getting a veterans discount) f...

We paid $900 (after getting a veterans discount) for a two night all inclusive stay at the garden of Eden Apple suite. Our first impression of the property was that it looked dated, and uninviting. The grounds are not kept, unpaved roads, cracks in the walls, peeling wall paper etc. Our first room has a musty/mildew smell, there was a dead bug in the pool and the sauna was broken. There was also black mold in the bathroom, and around other parts of the room. The room needs better ventilation, I get the privacy aspect of no windows but you now have rooms that are a breading ground for mold. Upon discovering the mold, we immediately told the girls at the front desk and they did not seem surprised by what we said nor offered an apology for the condition of the room. Only after we notified them that my husband has a mold allergy and an asthmatic and showed them his inhaler did they offer us a new room. The next room had dirty filters and a musty smell. which was also an issue for my husbands health and so we cancelled our stay and the manager refunded us our money, minus our $100 deposit.

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