Pru Maurer

Review of Ray Chevrolet

This year with Covid and furloughs and reduced wor...

This year with Covid and furloughs and reduced work hours, it has been hard to get work done on my car. I brought my car in for a recurring warning message regarding my engine temp. I had already replaced my thermostat (by another mechanic) and was told by you that it needed to be replaced again. I was quoted $495.00 to replace a part that costs $40.00!!! Absolutely unacceptable!!
Your service advisor also tried to tell me that I needed a new battery. He claimed that the mechanic said when he tried to start my car in the morning to pull it into the bay, the battery was dead. I have had and continue to have no issues with my battery.
I don't feel that you have your customers best interests at heart. I basically paid you $100.00 to put a code reader on my car.
I will continue to have service done on my car elsewhere.