4 years ago

This provider has no clue when it when it comes to...

This provider has no clue when it when it comes to customer service. I waited two hours and fifteen minutes for a scheduled appointment. After waiting this period of time, the doctor finally came into the room only to tell me he will right with me. After waiting another fifteen minutes, the nurse came in to tell me the doctor would see me shortly. Prior to arriving at the office, I called to ensure that I would be seen within a REASONABLE time as I had another appointment. The receptionist told me I would only be out of there in approximately thirty minutes. I will NEVER use this provider AGAIN and requested to be refunded after waiting to be seen more than two hours for a scheduled appointment.

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